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What governs your micromoola account

Everything you do on micromoola — opening an account, funding it via PayPal or Venmo, requesting a withdrawal — falls under a defined set of terms.

State-dependent eligibilityAccount terms apply at sign-upPrivacy policy governs data useUS players only
micromoola What governs your micromoola account
DATA AND ACCOUNT SECURITY

How we handle your data and protect your account

Your data stays within the boundaries of our privacy policy. We collect only what is needed to operate your account — name, address, payment method identifiers, and session activity. We do not sell your personal information to third parties. Here is how we handle the four areas that matter most to your account security and privacy rights.

Data Retention We keep account data for as long as your account is active and for the retention period required by applicable state law after closure. You can request a full data summary through the Legal tab.
Cookie Policy We use session and analytics cookies to keep your account state stable across mobile and desktop. You can adjust non-essential cookie preferences in your browser or account settings at any time.
Account Security Login is protected by email-based one-time passcode verification. If a new device attempts access, you are prompted to confirm via OTP before the session opens — this applies to both mobile and desktop.
Requesting Changes To update, correct, or request deletion of your personal data, submit a written request via the support email in your account's Legal tab. Identity verification is required before any change is processed.
LEGAL CONTACT PATHS

How to reach us on legal and policy matters

If you have a question about account terms, a data request, or a policy dispute, there are three ways to get in touch. Response times on written legal requests may take longer than a standard account query — plan for that if you are working against a deadline.

Live Chat Available through your logged-in account dashboard. Use this channel for account-term questions, payment disputes, or to flag a terms concern in real time.
Email Support Send formal data-access or policy requests via our support email, linked in the Legal tab of your account settings. Written requests receive a written response.
Account Help Center The Help Center inside your account covers withdrawal holds, identity verification steps, and PayPal or Venmo name-match requirements in plain language.

Common questions about your rights and our policies

These are the questions we hear most from players in Newark and across other eligible states when they first review the terms or run into a policy-related situation with their account.

Eligibility is determined by the laws of your state at the time you access the platform. The account sign-up flow checks your location and will notify you if access is restricted in your state.

Your data is retained for the period required by applicable state law after closure. You can request a copy of your data before or after closing by submitting a written request through the Legal tab in account settings.

Yes. Submit a deletion request via the support email listed in the Legal tab. We will verify your identity first, then process the request within the timeframe required by applicable law.

This is a fraud-prevention requirement. If the name on your PayPal or Venmo account differs from your micromoola profile, the withdrawal is held for manual identity review before funds are released.

You can dispute a terms decision by contacting our support team via live chat or by submitting a formal written complaint through our email support channel. We respond to every formal dispute in writing.

Open your browser or device settings and adjust cookie permissions for micromoola, or use the cookie preference toggle in your account settings. Session cookies required for login cannot be disabled.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.