Verifying Your micromoola Account
Account verification is how we confirm you're who you say you are — and how we protect your balance from unauthorized access. We ask for it once, and it unlocks the full withdrawal path permanently. The documents we accept are standard: a government-issued photo ID such as a driver's license or passport, and a second document confirming your address like a recent
bank statement or utility bill. Upload them directly through the secure document portal in your account settings. We review submissions and update your account status in that same portal so you can see exactly where things stand without needing to contact support.
- Access the Verification Portal — In your account settings, open the verification section. You'll see which documents are still needed and the current status of any already submitted.
- Upload a Photo ID — A state driver's license, government ID card, or passport works. Upload a clear, unobstructed photo — blurry images extend review time.
- Upload an Address Document — A bank statement or utility bill dated within the last 90 days confirms your address. The document must show your full name and address.
- Review and Confirmation — Once submitted, your portal status updates as we review. A verified status removes any withdrawal holds on your account wallet.